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Head-to-head for 1–10 truck shops

PumpDocket vs ServiceCore for septic haulers

PumpDocket publishes $99/$230 tiers and a 30-day trial so a pump-out shop can try trip tickets this month. ServiceCore quotes per truck, wants an annual contract, and spends 6–12 weeks on guided setup.

At a glance

FactorPumpDocketServiceCore
Price listedYesQuote
ModelFlat tiersPer truck
1–3 trucks$99/moQuote
4–10 trucks$230/moQuote
ContractMonthlyAnnual
Trial30 daysNone
Per-user feesNoneIncluded
SetupHours6–12 wks
Setup fee$0In quote

PumpDocket publishes tiers on its website. ServiceCore requires a demo for pricing.

PumpDocket is self-serve plus optional concierge. ServiceCore includes a specialist-led 6–12 week implementation.

Both are septic-specific. The split is published month-to-month versus quote, annual contract, and a specialist-led rollout.

Best for / Skip if is editorial for a 1–10 truck hauler — not a paid ranking.

PumpDocket

Published$99/mo (1-3 trucks), $230/mo (4-10 trucks), $454/mo (11+ trucks). Unlimited team members, no per-user fees. 30-day free trial. Month-to-month, no contracts.

Best for
1–10 truck pump-out shops that want published $99/$230 tiers and 50-state trip tickets.
Skip if
You mix dumpsters or porta at scale and want a 6–12 week guided rollout.
More detail
Septic-specificPublished

Septic-first dispatch and compliance for small haulers

Operations software built specifically for septic pumping, grease trap cleaning, and portable restroom businesses. Focuses on dispatch, compliance, and same-day closeout with regulatory profiles for all 50 states.

$99/mo (1-3 trucks), $230/mo (4-10 trucks), $454/mo (11+ trucks). Unlimited team members, no per-user fees. 30-day free trial. Month-to-month, no contracts.

Trip ticket support for all 50 states. Enhanced layouts for TX, FL, NC, NY, PA, MI, MA, OH, WI, and VA with required-field validation.

  • Drag-and-drop dispatch board
  • Mobile field closeout (offline capable)
  • 50-state regulatory profiles with trip tickets
  • Recurring scheduling with SMS reminders
  • Customer portal with online payments
  • QuickBooks export
  • E-signature proposals
  • Unlimited team members on all plans

Last reviewed 17 Sep 2026

ServiceCore

QuoteQuote-based, priced per truck. Annual contract required. No free trial. 6-12 week guided onboarding included.

Best for
Mixed septic + porta + dumpster fleets ready for an annual contract and specialist setup.
Skip if
You need a price today, a trial this week, or month-to-month billing.
More detail
Septic-specificQuote

Enterprise-grade septic and sanitation operations platform

Purpose-built software for septic, portable sanitation, and dumpster businesses. Combines scheduling, dispatch, route optimization, inventory tracking, and 28-day billing cycles.

Quote-based, priced per truck. Annual contract required. No free trial. 6-12 week guided onboarding included.

Supports regulatory reporting needs. Manifest tracking available but may require setup.

  • Color-coded drag-and-drop scheduler
  • Route optimization for rural areas
  • 28-day billing cycle support
  • Inventory tracking for tanks and equipment
  • Driver mobile app with proof-of-service
  • QuickBooks Online and Desktop sync
  • Customer portal
  • Recurring job automation

Last reviewed 17 Sep 2026

Key differences

Pricing Transparency

PumpDocket publishes all pricing on their website with no sales call required. ServiceCore uses quote-based pricing that requires a demo to learn costs. For budget planning, PumpDocket's transparency is more convenient. ServiceCore's approach may offer flexibility but requires more upfront time investment.

Commitment Level

PumpDocket is month-to-month with a 30-day free trial—low risk to try. ServiceCore requires an annual contract with no free trial, but includes guided onboarding. This makes sense for established operations ready to commit, but creates friction for companies wanting to test before buying.

Setup Approach

PumpDocket targets same-day setup with self-serve onboarding (plus optional concierge support). ServiceCore takes 6-12 weeks with a dedicated implementation specialist. Faster setup means quicker value for simple operations; the longer guided process may help complex operations configure everything correctly.

Industry Focus

Both are purpose-built for septic/sanitation, but ServiceCore also targets portable sanitation and dumpster operations with features like 28-day billing cycles and inventory tracking. PumpDocket focuses on septic pumping with strong compliance features (50-state regulatory profiles).

Which to choose?

PumpDocket may be better if you:

  • Want to try before committing (30-day trial)
  • Prefer month-to-month flexibility
  • Need to start quickly (same-day setup)
  • Have a smaller operation (1-10 trucks)
  • Value published, predictable pricing
  • Focus primarily on septic pumping

ServiceCore may be better if you:

  • Run mixed operations (septic + portable + dumpster)
  • Want guided implementation with dedicated support
  • Are ready to commit to an annual contract
  • Need 28-day billing cycle support
  • Have complex inventory tracking needs
  • Prefer a hands-on onboarding process

Frequently asked questions

Is PumpDocket cheaper than ServiceCore?
PumpDocket publishes $99/mo for 1–3 trucks, $230/mo for 4–10, and $454/mo for 11+. ServiceCore does not publish a price — you need a demo and a per-truck quote. Until that quote arrives, you cannot honestly say which total cost is lower.
Can we switch without parking trucks for a month?
PumpDocket is built for a 30-day trial and month-to-month billing — keep Jobber running while you close a week of routes. ServiceCore includes 6–12 week guided onboarding and an annual contract. Do not start that rollout the week the county changes its ticket form.
Who actually files trip tickets?
Both are septic-specific, not generic field service. PumpDocket advertises 50-state regulatory profiles and trip tickets with enhanced layouts. ServiceCore supports regulatory reporting and manifest tracking, which may require setup during onboarding.
Why won't ServiceCore show a price?
ServiceCore is quote-based per truck. That is a buying signal, not a missing number we can invent. If you need next month's software line without a sales call, PumpDocket's published tiers are the ones you can put in a budget today.
Is Jobber good enough if we only pump?
Jobber will quote the job and send the invoice. It will not store the tank or print the county ticket. If those still live in a binder after the route, neither PumpDocket nor ServiceCore is the problem — the horizontal tool is.
Will software file our county permits and local forms, or do we still chase paper?
It can store the tank and print a trip ticket or manifest — it does not replace your county's form. Tools vary: PumpDocket advertises 50-state trip tickets with enhanced layouts; SepticMind publishes a county permit database; SepticCycle is strong on TCEQ reports and land-app logs; ServiceCore and SepTechPro support manifests (ServiceCore may need setup); Hauler Hero is basic manifests only. Jobber and Housecall Pro have none. Check your county's current requirements on a demo. This is editorial, not a paid ranking.
Can drivers close out a job when the truck is in a dead zone?
Only some vendors advertise offline field closeout. PumpDocket lists mobile closeout that is offline capable. PRO Software lists an offline driver app for rural routes. A driver app or mobile updates is not the same as capturing notes and photos with no signal and syncing later. Jobber and Housecall Pro are office-and-phone tools first. If your routes go dark, ask the vendor to show an offline closeout — not just a screenshot.

Next steps

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